Posted inListsOperations Power List 2023

Anil Chadha

Anil Chadha, Divisional Chief Executive, ITC Hotels.

Divisional Chief Executive, ITC Hotels

Anil Chadha is renowned for his deep understanding of the hospitality business, strategic acumen and operational excellence. With over three decades of experience, he has been an integral part of the ITC Hotels Group and has played a pivotal role in overseeing the seamless functioning of the company’s diverse portfolio of brands. From ITC Hotels and Welcomhotels, to the recent addition of two more brands: ‘Mementos’ in the luxury space and ‘Storii’ in the premium segment, Chadha endeavors to further enlarge the group’s footprint.
With his unwavering dedication to the business, he has successfully implemented innovative service standards and efficiency enhancements across ITC Hotels, optimizing hotel operations for superior guest experiences and earning a distinctive reputation for the brand. His focus on leveraging the asset right strategy has catapulted ITC Hotels growth and development trajectory to a new high.
Chadha’s exemplary leadership is catalyzed by his consistent attention to talent development and talent recognition. He places a strong emphasis on mentorship and team empowerment, fostering a culture of authority, accountability and innovation within his teams. His people centric ethos and ability to inspire and lead by example is a driving force behind brands’ success.
His passion for Food and Beverage fructified in creating new brands for the chain and an award-winning array of restaurants in the South, with Avartana being the crowning glory – the Southern Indian mosaic restaurant featuring reimagined, inventive cuisine with focus on changing customer preferences and the evolving international palate. This acumen found greater expression at the G20 Summit in New Delhi where Chadha steered ITC Hotels to curate and serve the finest cuisine experience to global leaders.

Success Mantras:
“’Don’t Wish for It, Work for It’ is the mantra I strongly believe in. There are no short cuts in life and there is no substitute for hard work. We need to keep our focus and work diligently.”

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