JW Marriott Mumbai Sahar announces the appointment of Chirag Zubin Lacca as the new Director of Sales.
A decade of proven excellence in hospitality
Chirag brings with him a deep-rooted commitment to excellence and over 10 years of industry expertise. Armed with a B.A. (Hons.) degree in Hotel Management from IHM Aurangabad, Chirag thrives in deadline-driven hospitality environments. With a track record of profit and loss-focused success, he has excelled in cultivating strong relationships with both existing clients and new prospects. Over the years, Chirag has driven revenue growth and ensured profitability across global clientele.
His contributions include forming key partnerships with Public Sector Banks (PSBs) for the Holiday Home Plan across 40 hotels in the IHCL Portfolio, resulting in a 115% increase in account contribution. He has also retained key accounts contributing to 20% of Non-Resident Banquet Revenue at the flagship Taj Mahal Palace & Tower. Ancillary programs were effectively leveraged to increase segment sales to PSUs, PSBs, and key corporates.
A rich career across iconic brands
Chirag’s illustrious career spans leading hospitality brands including Taj Hotels and Accor Hotels. Prior to joining JW Marriott Mumbai Sahar, he was with GSO Pune, serving as Associate Director of Sales for Taj.
He has held multiple leadership roles including Director of Sales at Taj Wellington Mews, Mumbai; Account Manager at Indian Hotels Company Limited, South Mumbai; Sales Manager at Taj Wellington Mews, and Assistant Sales Manager at Novotel Hotels, Goa.
Driving strategic growth and collaboration
In his new role, Chirag will oversee complex negotiations and implement strategic sales initiatives in alignment with the brand’s commitment to elevated guest experiences. With a strong belief in a collaborative work style, he will work closely across all business segments, emphasizing teamwork, trust, and tolerance to drive financial goals while maintaining high customer satisfaction.
