Pieter Elbers, CEO, IndiGo: “Deeply regret the inconvenience faced by our customers!”
In the statement on the third-quarter financial report released by IndiGo, the CEO said that despite operational disruptions, the airline showed strong growth.
Pieter Elbers, CEO, said, “This quarter, the Company faced major operational disruptions that resulted in significant flight cancellations and delays from 3rd to 5th December. We deeply regret the inconvenience faced by our customers and express our heartfelt gratitude for their patience and trust. I also want to thank all IndiGo colleagues who worked tirelessly to stabilize operations—your dedication and ‘service from the heart’ enabled us to return swiftly to normal operations. We are grateful to the Government, Aviation Authorities and all other partners in the Indian aviation ecosystem for their support in helping restore normalcy. Despite these operational disruptions, IndiGo delivered a topline of around 245 billion rupees in the December quarter, reflecting a growth of around 7% with a reported profit of around 5 billion rupees and an underlying profit excluding exceptional items and forex of 31 billion rupees. We welcomed nearly 32 million customers in this quarter and around 124 million customers in the calendar year 2025. Our long-term fundamentals remain strong, backed by our expanding fleet, growing domestic and international network. As we look ahead, we remain committed to reliability, operational excellence and enhanced customer experience.”
Revenue and Cost Comparisons (INR mn)
Particulars
Dec’25
Dec’24
Change
Revenue from operations
234,719
221,107
+6.2%
Other income
10,687
8,821
+21.2%
Total income
245,406
229,928
+6.7%
RASK* (INR)
5.20
5.44
-4.5%
Yield (INR/Km)
5.33
5.43
-1.8%
*Net of finance income of INR 9,370 million and INR 7,605 million for quarter ended Dec’25 and Dec’24 respectively
Total expenses (INR mn)
Particulars
Dec’25
Dec’24
Change
Fuel cost
69,445
64,226
+8.1%
Other costs excluding fuel
154,874
140,431
+10.3%
Total cost
224,319
204,657
+9.6%
CASK* (INR)
4.73
4.83
-1.9%
CASK ex fuel* (INR)
3.20
3.25
-1.5%
CASK ex fuel ex forex* (INR)
2.96
2.90
+2.2%
Net of finance income of INR 9,370 million and INR 7,605 million for quarter ended Dec’25 and Dec’24 respectively
Exceptional items (INR mn)
Particulars
Amount
Total exceptional items
15,465
Provision towards new labour laws
9,693
Costs related to operational disruptions
5,550
Penalty as per DGCA order
222
Cash and Debt (as of 31st December 2025)
Particulars
Amount (INR mn)
Total cash balance
516,069
Free cash
369,445
Restricted cash
146,624
Capitalised operating lease liability
524,784
Total debt (including lease liability)
768,583
Network and Fleet (as of 31st December 2025)
Particulars
Details
Total fleet
440 aircraft
Net increase during quarter
+23 passenger aircraft
Peak daily flights (including non-scheduled)
2,344
Domestic destinations (scheduled)
96
International destinations (scheduled)
44
Operational Performance
Particulars
Metric
Technical Dispatch Reliability (Oct–Dec’25)
99.9%
On-time performance at six key metros (Oct–Nov’25)
76.6%
Flight cancellation rate (Oct–Nov’25)
1.03%
Future Capacity Growth (Guidance)
Particulars
Outlook
Q4 FY26 capacity growth (ASKs)
~10% vs Q4 FY25
Awards and Accolades
Awards
Year
Excellence in Engagement – oneDXB Airport Excellence Awards
2025
Airline of the Year (Indian) – South-East Air Cargo Conclave & Awards
