Novotel Visakhapatnam Varun Beach recently appointed Nitin Gosain as the new front office manager. Nitin Gosain brings a decade’s worth of experience in front office operations.
In his new role, Gosain will be responsible for cultivating professional connections with guests in order to encourage customer retention, alongside developing strategies to achieve goals and budget targets in full compliance with both internal and external audit recommendations.
Additionally, he will be tasked with overseeing and managing the day-to-day operations of the customer service team, ensuring that all team members are trained and equipped to provide exceptional service to guests.
Ravi Rai, the Cluster General Manager of Novotel Visakhapatnam Varun Beach, The Bheemili Resort managed by Accor, and Novotel Vijayawada, expressed confidence and stated, “Nitin Gosain will be a valuable asset to their team and ensure high guest satisfaction while making them feel at home. With his decade of knowledge and his expertise and passion for the industry, we are sure he will be a resource to the hotel as well as to the department”
