Posted inF&B

How two sisters took this Bengaluru dessert brand from one to 13 outlets in one year

Sisters Sushma Reddy and Shravya Reddy scale an experience-led chocolate brand with omni-channel growth.

Sushma Reddy and Shravya Reddy, Founders of the dessert brand Madam Chocolate
Sushma Reddy and Shravya Reddy, Founders of the dessert brand Madam Chocolate

Madam Chocolate is positioning itself in India’s dessert market as a chocolate-focused dessert brand brand combining patisserie-style products with wider accessibility. With more than 40% of dessert consumption in India being chocolate-based, it operates in a segment that has had limited presence of specialised chocolate-only dessert brands at scale. Within a year of operations, the brand has expanded its Bengaluru presence to 13 outlets.

Founders and vision

Founded by sisters Sushma Reddy and Shravya Reddy, Madam Chocolate was conceived with a clear ambition: to become India’s most loved chocolate dessert brand and the default choice for consumers seeking indulgent, visually immersive chocolate experiences.

Operational expertise

The founders bring strong operational expertise from building large-scale hospitality ventures including Mantra -The Luxury Wedding Destination and Nusa Tropical Brewvilla, Bengaluru’s well-known Bali-inspired F&B destination. This background has shaped Madam Chocolate’s focus on consistency, operational discipline, visual storytelling, and experience-led consumption, enabling rapid yet structured expansion.

Product portfolio

Madam Chocolate’s portfolio includes signature offerings such as the Choco Melt Cake, Teddy Bear Chocolate Mousse, Panda Blackforest, Chocolate Tres Leches, Brownie Bites, Baby Croissants, and the brand’s globally inspired Kunafa Chocolate Bars, which have emerged as a strong growth category.