Hotelivate’s 19th Hotel Investment Conference South Asia (HICSA) concluded on a high note after three days of immersive discussions, insightful presentations, and prestigious awards. The event was held from April 2nd to April 4th, 2024, and served as a landmark gathering for the hospitality industry in South Asia. The prestigious MakeMyTrip General Manager of the Year Awards, held during the Hotel Investment Conference South Asia (HICSA) on April 4th, 2024, celebrated outstanding leadership and excellence within the Indian hospitality industry.
The esteemed ‘MakeMyTrip General Manager of the Year Awards’ are a highly anticipated event by hotel General Managers and were seamlessly integrated into the agenda of HICSA 2024. These awards were a great opportunity to recognize and acknowledge the exceptional efforts and outstanding performance of the General Managers in untiringly running the show. A panel of seven independent jury members assessed each finalist based on various criteria.
This year, the coveted title of General Manager of the Year in the Luxury category was awarded to George Bennet Kuruvilla of The Ritz-Carlton, Bengaluru. This recognition is a testament to the outstanding leadership, dedication, and commitment to excellence in the hospitality industry. The Ritz-Carlton, Bengaluru, is renowned for its luxurious accommodations, award-winning bars and restaurants, legendary service by the hotel’s ladies and gentlemen, and dedication to guest satisfaction, making it a true gem in the vibrant hospitality scene.
HICSA 2024 witnessed a remarkable turnout, exceeding expectations with over 725 attendees. This signifies a turning point in the industry’s recovery and highlights the strong spirit of hospitality professionals. The presence of industry stalwarts like Sébastian Bazin (Chairman and CEO of Accor), Mark S Hoplamazian (President and CEO of Hyatt Hotels Corporation), and Federico J. González (Executive Vice-Chairman of Radisson Hotel Group and CEO of Louvre Hotels Group) elevated the conference to a global platform.
George’s leadership and vision have undoubtedly played a key role in solidifying The Ritz-Carlton, Bengaluru’s position as a sought-after luxury destination. The property consistently delivers unparalleled service and immersive experiences for its guests.
The conference honoured industry veterans with prestigious awards. Kapil Bhatia, Executive Chairman of Interglobe Enterprises, received the Lifetime Achievement Award recognizing his remarkable career journey.
The MakeMyTrip General Manager of the Year Awards are a testament to the incredible talent and dedication in the Indian hospitality industry. By recognizing these leaders, MakeMyTrip is helping to drive the industry forward and ensure its continued success.
