Grand Mercure Bangalore has announced the appointment of Babi Murmu as Housekeeping Manager, reinforcing its operational leadership with a hospitality professional recognised for disciplined execution, team stewardship, and consistency in service delivery.
Extensive experience across leading brands
Babi brings extensive experience across premium and luxury hotel environments, having previously held key housekeeping roles at JW Marriott Sahar, Mumbai, Taj Bengal, Kolkata, and Leela Ambience, Gurugram. In these roles, she managed large housekeeping teams, maintained brand and audit compliance, and ensured operational readiness across guest rooms and public areas.
Focus on systems and service standards
Her professional experience includes overseeing day-to-day housekeeping operations, implementing hygiene and safety protocols, and supporting hotel openings and special operational projects. She has worked closely with cross-functional teams to maintain service benchmarks, improve workflow efficiencies, and ensure guest-facing areas consistently meet brand standards.
Recognised for her methodical approach and attention to detail, Babi has contributed to strengthening operational processes, training teams, and supporting quality control initiatives in high-volume hotel environments. Her work reflects a strong understanding of both frontline execution and backend coordination essential to effective housekeeping operations.
Academic grounding and professional outlook
Babi holds a Bachelor of Science in Hotel Management from NCHMCT, Kolkata, combining academic grounding with hands-on experience across diverse hospitality formats.
Leadership comments
Commenting on the appointment, Parag Shah, General Manager, Grand Mercure Bangalore, said: “We are pleased to welcome Babi Murmu to Grand Mercure Bangalore. Her experience across leading hospitality brands and her structured approach to operations make her a strong fit for our hotel. We look forward to her contribution in further strengthening our housekeeping standards and guest experience.”
Speaking on her new role, Babi Murmu said: “I am pleased to join Grand Mercure Bangalore and look forward to working with the team to ensure consistent service standards, efficient operations, and a positive experience for our guests.”
