Hotelogix said that Encalm Hospitality, the exclusive operator of transit hotel at New Delhi’s Indira Gandhi International Airport (IGI) has adopted its enterprise-grade Hotel Property Management System (Hotel PMS) to digitise its operations.
This collaboration marks a significant step toward modernising airport hospitality infrastructure, enhancing operational efficiency, and delivering seamless guest experiences.
Enabling the hourly booking model
Airport hotels like Transit by Encalm cater to business travellers, airline crews, and passengers during layovers or delays. In this context, selling rooms by the hour enables them to sell the same room multiple times within 24 hours, boosting both occupancy and revenue.
“We chose Hotelogix because it understands the pulse of airport hospitality,” said Vikas Sharma, Group Chief Executive Officer of Encalm Hospitality. “Hotelogix offers everything that we need to manage end-to-end operations at our properties, including hourly business. It enables us to centrally manage our growing properties at and near airports and gives us the agility and control we need to serve modern travellers more efficiently.”
Growing demand for flexible stays
As more travellers in India and around the world seek affordable and flexible accommodations due to their unpredictable travel schedule, the hourly booking market is projected to grow from $16.67 billion in 2019 to $25.62 billion by 2027. In India, about 15% – 20% hotels, mainly near airports, railway stations, and corporate hubs, are now selling rooms by the hour, and the trend is expected to become mainstream very soon.
Technology enabling guest-centric efficiency
“Airport hotels like Encalm thrive on enhancing guest experiences by efficiently managing their hourly business,” said Sivaprasad Gangadharan, Chief Sales Officer of Hotelogix. “As their technology partners, we are committed to empowering them to transform the airport stay experience for millions of travellers, setting new standards in hospitality.”
