Prashant Kulkarni, Food and Beverage Director, Hilton India, stirs a discussion on how hotels must lead the way in reshaping the F&B industry for an evolving palate
customer experience
Posted inOperations
ICT in Hospitality
Hoteliers are increasingly using Information and Communication Technology (ICT) as a tool to increase efficiency and enhance customer service
Posted inOperations
Millennial travellers redefine luxury
Sanzeev Bhatia, President & GM, The Metropolitan Hotel & Spa, New Delhi, gives tips on how to meet guest expectations beyond accommodation
Posted inF&B
Why personalised crafting is a game-changer in the F&B Sector
Alkhamar Abdukunju, F & B Manager, Hyatt Regency Trivandrum, shares exclusive tips
Posted inOperations
SOTC Travel breaks language barriers with new regional website launch
…In three regional languages - Hindi, Gujarati and Tamil
Posted inOperations
Navigating Change: Discover the trends redefining hospitality in 23-24
Sonica Malhotra Kandhari, Joint Managing Director of MBD Group, cues us into the hospitality trends that will dominate the coming years
Posted inOperations
Allure of Artificial Intelligence
Artificial Intelligence (AI) is having a moment under the sun with technologies like ChatGPT coming into the limelight, and hospitality is not far behind
Posted inOperations
How is AI changing customer experience?
Nirav Akshay Oza, CEO, Efcee Hotels - A Leela Worldwide Venture, speaks about how the Indian luxury hotel industry is striving for continued growth and innovation through AI and technology