Posted inOperations

This robot does more than welcoming guests with refreshing cocktails

Moxy Bengaluru Airport Prestige Tech Cloud adds a 'Made in India' robot to its savvy team to elevate guest experiences and streamline hotel operations

Staying true to the brand’s playful vibe and boundary-breaking experiences, Moxy Bengaluru Airport Prestige Tech Cloud adds a new member to its savvy team at the property: an advanced autonomous mobile robot. This robot is designed to elevate guest experiences and streamline hotel operations with precision and a touch of novelty.

The hotel has established a leading position in the futuristic hospitality space by introducing a ‘Made in India’ robot that integrates advanced robotic technology into its services. The robot is equipped with multiple high-tech features, including enhanced elevator integration capabilities, making it the first of its kind, underscoring the brand’s commitment to enhancing guest experiences through the power of advanced AI.

Moxy fun-hunters can now enjoy a new level of service with this friendly, efficient robot. Beyond offering a warm welcome with a refreshing cocktail, the robot provides comprehensive information about the hotel and assists guests in navigating the premises. It excels in delivering room service with precision, thanks to its state-of-the-art 3D perception RGBD cameras and IoT connectivity, allowing it to move effortlessly around the hotel, even in challenging areas. Updated with the latest technology, the robot ensures a smooth, cutting-edge experience that is set to elevate the overall stay experience for every guest.

Sharing her thoughts on introducing this new technology at the hotel, Anuradha, Captain at Moxy Bengaluru Airport Prestige Tech Cloud, said, “At Moxy, we believe in combining the latest technology with our unique, youthful energy to create memorable experiences. This robot is not just about efficiency—it’s about enhancing the way we connect with our guests and making every aspect of their visit as enjoyable as possible. We’re excited for our guests to experience this innovation firsthand and look forward to continuing to provide them with the high-energy, modern hospitality that defines Moxy. Introducing this robot is only the first of its kind amongst a few other upcoming projects at the hotel.”

Commenting on this exciting next-gen collaboration, Sanjeev Kumar, Founder of the software startup Alphadroid, expressed, “Collaborating with Moxy Bengaluru Airport Prestige Tech Cloud has been a wonderful experience for us because the team has always been one step ahead in exploring all the ways in which our robots can enhance the different aspects of the hotel. Their tech-savviness and innovative spirit have pushed us to create a truly unique experience for the guests at the hotel, and our Alphabot is all set to bring their vision of customer delight to life.” He further remarked, “I hope our continued association and the additional projects in the pipeline will set benchmarks for the hospitality industry when it comes to blending automation into daily operations, elevating the stay experience for both guests and staff alike.”

Moxy Bengaluru Airport Prestige Tech Cloud continues to uphold its commitment to celebrating uniqueness, curiosity, and authenticity. The introduction of this playful robot is a testament to the hotel’s innovative and spirited approach to hospitality, as they uphold a new era of hospitality to create unforgettable experiences. It reflects Moxy’s philosophy of blending thoughtful design with a lively, joyful ambience, where every guest is invited to join the fun.

Ronan Fearon, General Manager, JW Marriott Bengaluru Prestige Golfshire; Uzma Irfan, Director of Corporate Communications - Prestige Group; Anuradha Venkatachalam, Captain (Hotel Manager), Moxy Bengaluru Airport Prestige Tech Cloud; Rezwan Razack, Managing Director, Prestige Group; Irfan Razack, Chairman and Managing Director, Prestige Group; Zaid Sadiq, Executive Director - Liaison & Hospitality, Noaman Razack, Director Prestige Group; Ranju Alex, Area Vice President- South Asia, Marriott International; Suresh Singaravelu, Executive Director - Retail, Hospitality & Business Expansion
Posted inOperations

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