Holiday Inn New Delhi Aerocity has appointed Shuvendu Banerjee as the new General Manager, effective October 2024. Prior to his new role, Shuvendu Banerjee served as General Manager at Crowne Plaza Today New Delhi Okhla, where he played a pivotal role in driving operational excellence, strategic partnerships, and guest satisfaction. His leadership was marked by several accolades, including the prestigious IMPACT AWARD – ALL METRICS ACHIEVED 2023 and the General Manager of the Year 2023 (Upper Upscale Category – North) at the BW Hotelier Indian Hospitality Awards.
At Holiday Inn New Delhi Aerocity, Shuvendu Banerjee will focus on elevating guest experiences through innovative service offerings and a commitment to operational excellence. He will work closely with partners from the travel industry, embassies, and corporate clients to strengthen key relationships and drive new growth opportunities, with deep expertise in sales and marketing strategies, operational efficiency, and team building.
Shuvendu Banerjee shared his excitement about the new role: “I am thrilled to join Holiday Inn New Delhi Aerocity, a brand known for its commitment to delivering exceptional hospitality. My goal is to build upon the hotel’s strong foundation and drive a renewed focus on guest satisfaction, operational excellence, and stakeholder engagement.”
Shuvendu Banerjee holds a PGDBM in Marketing from Symbiosis Institute of Distance Learning, with additional certifications from Cornell University, Harvard University, and IIM Ahmedabad. His approachable leadership style and commitment to nurturing talent have earned him a respected reputation within the IHG Group, which he has been a part of for over 18 years.
