Rajiv Kapoor has been appointed General Manager of Fairmont Mumbai and Roswyn, A Morgans Originals Hotel bringing unified leadership to two distinct luxury brands and reinforcing their strategic direction in one of India’s most competitive hospitality markets.
Roswyn, currently in its pre-opening phase, debuts in India through Morgans Originals, a collection by Ennismore — the global collective of entrepreneurial and founder-built brands rooted in creativity and purpose.
Experience and background
Rajiv has led Fairmont Mumbai since its pre-opening phase, spearheading the hotel’s launch in April 2025 and shaping its operational framework from concept to opening. With over 25 years of experience in luxury hospitality, he brings extensive expertise in hotel operations, strategic planning, guest service excellence, and high-performance team leadership. His leadership style blends commercial discipline with brand storytelling, consistently translating vision into measurable performance.
Role and responsibilities
As General Manager, Rajiv will lead operations, strategy and team development across both hotels, balancing Fairmont Mumbai’s legacy with Roswyn’s independent character while focusing on growth, stronger ADR and long-term brand equity.
Leadership perspective
Reflecting on this new chapter, Rajiv shares: “With over 25 years of hospitality, I’ve learned that the first year is about building discipline, culture, and credibility. Fairmont Mumbai has successfully completed its inaugural year, establishing a strong operational foundation and a clear position in the city’s luxury landscape. Now, with Roswyn — India’s first Morgans Originals — we are entering an exciting phase of growth. Morgans Originals hotels are known for their independent personalities, design-led spirit, and cultural edge, and Roswyn is poised to resonate deeply with the modern, globally minded traveller. Together, we are shaping two distinct brands with individual identities, united by operational excellence and a shared ambition to influence Mumbai’s next chapter in hospitality.”
