ITC Kakatiya has appointed Abhishekh Menon as the new General Manager. Menon began his journey with ITC Hotels in 2006, after graduating from the Welcomgroup Management Institute. His career has been marked by significant milestones, including his tenure at the iconic ITC Maurya, where he played a pivotal role in managing the front office during high-profile events, such as the visits of two US Presidents and the President of Russia, along with numerous other heads of state. Reflecting on his four years at ITC Maurya, Menon shares, “While some may survive such challenges, I believe I thrived.”
In 2020, Menon joined ITC Grand Goa and oversaw a comprehensive renovation of the hotel’s rooms and restaurants, a transformation that received widespread acclaim from loyal ITC patrons. Two years later, he transitioned to ITC Royal Bengal, a property he describes as “an emotion to the Bengalis like no other in the city of joy.” With weekend footfalls sometimes approaching 3,000, his time at ITC Royal Bengal was nothing short of extraordinary.
For Menon, returning to ITC Kakatiya is a full-circle moment. He was first posted here as Assistant Manager of the Front Office, followed by his first role as a Head of Department. Now, as General Manager, he sees his appointment as nothing short of a blessing. “If I had to choose one hotel to begin my leadership journey, it would be ITC Kakatiya, a legacy of 30 years that has withstood the test of time. The hotel still takes my breath away,” he says.
Guided by the African philosophy of ‘Ubuntu—humanity to others’, Menon is committed to enhancing guest experiences and positioning the hotel as a premier luxury destination in Hyderabad. He aims to cultivate a culture of excellence and innovation, ensuring every guest experience is memorable and unique.
