The Leela Mumbai announced the appointment of Ridhima Barha as its EAM – Rooms.
Bringing over 16 years of hospitality expertise
With over 16 years of extensive experience in the hospitality industry, Ridhima brings deep expertise across rooms and front office operations, team leadership, and service excellence. Known for her structured approach and people-centric leadership style, she has consistently contributed to enhancing guest satisfaction, business acumen, and operational efficiencies across leading hospitality brands.
Experience across leading global hotel brands
Prior to joining The Leela Mumbai, Barha was associated with Marriott International, where she most recently served as Room Division Manager, following a successful tenure as Front Office Manager. Her progression within the organization reflects her strong operational acumen and ability to lead diverse teams in dynamic, high-volume hotel environments.
A career shaped by diverse hospitality roles
Barha has held key positions with esteemed hospitality brands including Marriott International Hotels, The Leela Mumbai, Trident Hotels, and Shangri-La Hotels, along with experience in high-end villa operations at Lohono Stays (by Isprava). Her professional journey from front office roles to senior leadership positions reflects her versatility, resilience, and commitment to service excellence.
Leadership perspective
Commenting on her appointment, Barha shared, “I am truly delighted to be stepping into this new chapter at The Leela Mumbai, a place that holds a very special place in my professional journey. Returning in a leadership capacity feels both humbling and inspiring. I look forward to collaborating with our talented teams to elevate the Rooms Division experience, blending personalized, intuitive service with strategic revenue excellence. Together, we will continue to strengthen our commitment to delivering refined Indian luxury while setting new benchmarks in operational distinction and guest satisfaction.”
