DoubleTree by Hilton Goa Panaji announces the appointment of Jitin Kapoor as its new General Manager. With over 23 years of extensive hospitality experience across leading hotel brands in India, Jitin brings strong operational expertise, strategic leadership, and deep passion for guest experience to his new role.
Career background
In his role preceding DoubleTree by Hilton Goa Panaji, Jitin served as Hotel Manager at Fairfield by Marriott Belagavi where he significantly enhanced operational performance, boosted guest experience, and elevated team culture. His career also includes senior leadership roles at The St. Regis Goa Resort, The Leela Palaces, Hotels & Resorts, the Taj Group of hotels, the Radisson Hotel Group, and restaurant operations in Scotland. Across these positions, he gained extensive experience in luxury hospitality, brand transitions, and service excellence.
Operational strengths and expertise
A seasoned hotelier, Jitin brings extensive experience across Food & Beverage, Rooms Division and Pre-opening hotels, equipping him with a holistic understanding of hotel operations. His strong commercial expertise and steadfast dedication to quality position him to drive sustained growth and further enhance the DoubleTree by Hilton guest experience.
Education and professional grounding
Holding a Diploma in Hotel Management from the Institute of Hotel Management, Lucknow, and an Executive MBA from the National Institute of Business Management, Jitin combines academic rigor with practical expertise. Multilingual and deeply team-oriented, he embodies values that align closely with Hilton’s service culture.
Quote
Commenting on his appointment, Jitin shared, “I am truly honored to take on the role of General Manager at DoubleTree by Hilton Goa Panaji. The property has a strong legacy of warm hospitality, and I am excited to work with the exceptional team here to deliver memorable experiences, drive operational excellence, and continue strengthening our market presence.”
