Invasion of personal space, flight delays, and loud passengers most likely to make travellers go ‘insane on the plane’
customer satisfaction
Posted inEvents
2023 TripAdvisor Travellers’ Choice Award: Lemon Tree Hotels bags honors for 72 hotel locations
The awards are based on a comprehensive analysis of review data gathered from January 1, 2022, to December 31, 2022
Posted inOperations
5 Key strategies for hotel success
Rajneesh Kumar, General Manager, Courtyard by Marriott Aravali Resort, cues us into his winning GM mantras
Posted inBusiness
IHCL’s first year of growth strategy yields impressive outcomes
Taj tops 100 hotels; Ginger turns profitable; Tajsats clocks all time high profits
Posted inDesign
Revolutionize your guest experience: Implement intelligent design in hospitality
Rahul Mistri, Founder & Principal Designer at Open Atelier Mumbai, shows ways to incorporate smart design into hospitality