Posted inOperations

Four Seasons Hotel Mumbai welcomes Ena Roy as its new Director of Rooms 

In her new role Ena will oversee the operations of several departments, including Concierge, Front Office, Housekeeping and Spa, Health Club operation at the beautiful property

Ena Roy, Director of Rooms, Four Seasons Hotel Mumbai.

With a keen eye for detail and personalised service, Ena brings seasoned expertise to the hotel and believes in ensuring splendid customer service to inspire fellow colleagues and delight guests.

Born in Calcutta, Ena has travelled across India. In her deep experience with hospitality, Ena has been a part of Park Hyatt Chennai, Novotel Kolkata, before moving to Hyatt Regency Chandigarh, and Radisson Blu Hotel, New Delhi. In 2003, she joined a luxury hotel, The Oberoi Amarvilas, and eventually graduated from being a housekeeping executive to managerial roles across Chandigarh, Dubai, and New Delhi. Before joining the Four Seasons family, she served with the Grand Hyatt in Kochi.

“We look forward to welcoming Ena and are confident that she will uphold the standards of the rooms in line with the Four Seasons standards of service,” says Sunil Narang, General Manager at Four Seasons Hotel Mumbai.