While the immediate solution is to bring the salaries in the industry at par with the rest of the service sectors, most hoteliers focus only on training and motivation programmes
Author Archives: bond
Posted inBusiness
Artificial Intelligence is business-critical; ignore it at your peril
Integrating AI into their tech infrastructure will become de rigueur if hotels want to keep their profit margins in the black
Posted inBusiness
Sonica Malhotra, JMD, MBD Group talks about how technology is redefining hospitality operations
As the technology matures and evolves, the opportunity for the hotel industry to redefine its services and offerings are bound to multiply
Posted inOperations
Hoteliers and experts tell us what it takes to ace the housekeeping game even in the best of hotels
Here’s a complete lowdown on the most common housekeeping mistakes that occur during operations
Posted inOperations
Purchasing Power: Interview with Ashwath Narasimhaiah, purchase manager, JW Marriott Hotel Bengaluru
Purchase managers play a major role in a company’s profits and serving quality and hygienic products to the patrons
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Posted inF&B
7 Hotel Kitchen essentials to achieve the sustainability goal
New-age hotel kitchens are transforming themselves into an eco-friendly space, without comprising on culinary innovations and the service quotient
Posted inBusiness
Art of leading from the front: An exclusive interview with Dr Jyotsna Suri, CMD, Bharat Hotels
Dr Suri talks about the challenges, the turning points, the future of hospitality, and her passion for creating environmentally sustainable hotels
Posted inBusiness
Ginger will soon have its first lean luxe hotel in Sanand, Gujarat
With the opening of this hotel, IHCL will have fifteen hotels across its brands in the state of Gujarat
Posted inBusiness
Stellar Dining Series by The Ritz-Carlton builds momentum with more Michelin star chefs and artisans for 2019
A rare alignment of nine Michelin stars takes center stage, for dazzling dining across the gourmet cities of Tokyo, Kyoto and Guangzhou
Posted inBusiness
Rhetoric & Reality :Union Budget 2019
The ‘no-relief on GST’ stance taken by the government and the failure to recognise hospitality as crucial to India’s growth story continues to be stumbling blocks