The Fern Hotels & Resorts announces the appointment of new General Managers across four of its properties. These strategic placements are aimed at elevating guest experiences, streamlining operations, and driving growth while staying true to the brand’s eco-conscious philosophy.
Praveen Pandey – General Manager, The Fern Residency, Aurangabad
With over 19 years of experience in the hospitality industry, Praveen Pandey has been appointed General Manager at The Fern Residency, Aurangabad. In this role, he will oversee all hotel operations, enhance guest satisfaction, and implement strategies that drive revenue growth and service excellence.
Praveen brings a strong background in Rooms Division and Revenue Management, having held key leadership roles at esteemed hospitality brands including Lemon Tree Hotels and Rotana Hotels (UAE). His strategic mindset and operational expertise have consistently led to improved guest experiences and solid business outcomes.
At Aurangabad, his priorities include enhancing the guest journey, strengthening the property’s digital presence, and reinforcing the brand’s sustainability promise. With a forward-thinking approach, Praveen aims to bolster the hotel’s market presence while fostering a culture of high performance and innovation.
Zaffar Rahman – General Manager, The Fern Residency, Hubballi
Bringing nearly two decades of expertise in the food and beverage industry, Zaffar Rahman steps in as the General Manager at The Fern Residency, Hubballi. He will lead the property’s day-to-day operations, enhance guest satisfaction, and inspire his team to deliver service excellence.
With a City & Guilds qualification and professional experience across India, Singapore, and Germany, Zaffar’s international perspective and deep F&B knowledge are expected to bring fresh energy to the hotel’s leadership. His passion for high standards, operational efficiency, and people-centric leadership will play a pivotal role in the hotel’s future growth.
Zaffar’s immediate goals include raising service benchmarks, improving guest satisfaction scores, and building a high-performing team focused on delivering results and innovation.
Manish Kumar – General Manager, The Fern Vishranta Resort, Kamrej-Surat
With over 14 years in the hospitality sector, Manish Kumar has been appointed General Manager at The Fern Vishranta Resort, Kamrej-Surat. His responsibilities encompass leading daily operations, enhancing guest engagement, and strengthening the resort’s focus on excellence in service delivery.
Manish has previously served with reputed hotel groups such as Sayaji Hotels and jüSTa Hotels, where he played a significant role in process optimization and improving guest satisfaction indices.
Known for his pragmatic leadership style, Manish has a strong grounding in hotel operations, guest services, and staff development. At Kamrej-Surat, he intends to build on this legacy, introducing service innovations, strengthening training programs, and ensuring that every guest experience reflects the brand’s ethos of comfort and sustainability.
Satyendra Sharma – General Manager, Harsha The Fern, Shivamogga
Satyendra Sharma, with over 20 years of leadership experience in the hospitality industry, has been appointed General Manager at Harsha The Fern, Shivamogga. In this role, he will direct hotel operations, enhance guest experiences, and lead the team toward consistent performance excellence.
Satyendra’s illustrious career includes key roles at IHCL and Club Mahindra, where he successfully led initiatives that improved profitability and drove sustainable growth. His ability to redefine business strategies and deliver strong GOP outcomes stands as a testament to his leadership capabilities.
At Shivamogga, Satyendra will focus on operational excellence, strategic planning, and cultivating a culture that values guest-centric service and sustainable growth.
