Mementos by ITC Hotels, Ekaaya Udaipur, the maiden property of ITC Hotels under its newly launched brand, Mementos by ITC, recently announced the appointment of Upender Singh Tomar as the General Manager. Backed by experience of over 15 years, he holds expertise in strategic leadership with a commitment to elevated luxury hospitality experience.
Recognized for Driving Growth and Guest Experience
Recognized for his specialised approach in driving revenue growth, optimizing guest experiences and launching high performing teams, Upender Singh Tomar began his career in 2006 as a WelcomLegionnaire.
He is an alumnus of the prestigious ITC Hospitality Management Institute, formerly known as Welcomgroup Management Institute. Having been part of LEAD Programme from IIM Ahmedabad, Upender possess a deep understanding of commercial strategy and revenue management.
Leadership Across Iconic ITC Hotels
Over the years, Upender has held key leadership roles across several iconic ITC Hotels, including ITC Sonar (Kolkata), ITC Grand Chola (Chennai), ITC Maratha (Mumbai), ITC Gardenia (Bengaluru) and ITC Kakatiya (Hyderabad) among others. In his experience, across these properties, he has demonstrated an impactful approach to achieve service excellence, foster high-performing teams, and drive guest experience with precision.
A Commitment to Culture and Modern Sophistication
“I am truly honoured to be appointed as General Manager at Mementos by ITC Hotels, Ekaaya Udaipur” said Upender. “Being a flagship hotel under the brand of Mementos by ITC Hotels, this property is a reflection of culture blended with modern sophistication and I look forward to contributing to its growth story. This hotel is not just about offering a stay but about creating memories that last a lifetime.”
Showcasing Udaipur with Personalized Experiences
“My endeavour will be to further enrich the guest stays with personalized services, authentic local experiences, and sustainable practices that reflect the ethos of ITC Hotels. I look forward to working with our team and building on the strong foundation laid here. This city is a destination like no other, and I would like to showcase the unseen Udaipur through the lens of Mementos” he went on to say.
