On World Youth Skills Day, celebrated annually on July 15, Radisson Hotel Group (RHG) shares how it is strengthening India’s workforce by investing in comprehensive skilling programs to empower the nation’s youth in the hospitality sector.
Equipping Young Talent Across States
As part of its community-focused outreach, Radisson Hotel Group, in collaboration with the Tourism & Hospitality Skill Council (THSC) and The Job Plus, is equipping over 308 youth across multiple states with essential skills in front office operations, housekeeping, and food & beverage service. Candidates undergo 300 hours of training and are trained for National Skills Qualification Framework (NSQF) level 4 skills in either housekeeping/front office/F&B services/GRE and are awarded a certificate by THSC.
Special Focus on Jammu & Kashmir
A special emphasis has been placed on Jammu & Kashmir, recognizing both the unique challenges of the region and the untapped potential of its youth. As part of this effort, 70 young individuals from remote districts such as Kathua, Rajouri, Doda, Katra, and RS Pura are being provided structured skilling under the initiative and 34% of the current batch from Jammu & Kashmir comprises young women, an encouraging step toward greater gender inclusion in the formal workforce.
Hands-On Learning and Real Employment Outcomes
Additionally, through the Youth Employment Program led by the Sustainable Hospitality Alliance, the Group provides hands-on learning opportunities across hotel departments for underprivileged youth. The impact is evident, with 85% of participants securing employment with RHG or other leading hospitality brands, underscoring the real-world value of these initiatives.
Supporting the Industry with Academic Partnerships
To support the broader hospitality industry, RHG has established long-standing partnerships with premier academic institutions like the Institute of Hotel Management (IHM). These collaborations foster the development of industry-ready professionals through structured internships, updated curriculum, and on-ground exposure to hotel operations. RHG has also joined hands with Heinz Pro and Job Plus to launch a five-month frontline talent program that delivers essential soft and technical skills for young professionals entering the service industry.
Fostering Internal Growth and a Learning Culture
RHG is equally focused on nurturing its existing workforce through continuous learning and internal growth. A testament to this is that over 70% of the Group’s General Manager positions are filled internally, an outcome of its ‘Hire for Attitude, Train for Skills’ philosophy.
Focusing on the culture of professional development, the Group has partnered with Typsy, a leading global online learning platform, to deliver training through Radisson Academy Online. To date, the platform has facilitated more than 92,000 hours of training and issued over 111,000 certificates globally, with strong engagement from Indian employees.
