STAAH has partnered with Kashmir’s high-end boutique chain of hotels Kolahoi Green Hotel & Resorts to turn around its operations and revenue.
Challenges Faced by Kolahoi Green Hotels
Kolahoi operates three properties in Kashmir — Gulmarg, Pahalgam, and an upcoming 5-star resort in Srinagar. The chain was struggling with several operational challenges like the mismanagement of their online distribution channels, booking procedures not being optimised, accommodating multiple platforms, and providing real-time updates within different distribution systems.
Revamping Operations with STAAH’s Technology
“Our old system was not fully integrated and automated, resulting in inefficiencies, lost opportunities, and a less-than-satisfactory guest experience, leaving our staff stretched thin being mired in labour-intensive administrative work. Collaborating with STAAH has revolutionised our operations leaving us extra time to dedicate to what we do best—creating memorable moments for our guests,” said Syed Wasim, Director, Operations, Kolahoi Green’s.
STAAH’s Cloud-Based Solution for Streamlined Operations
The property has deployed STAAH’s single-platform cloud-based solution combining its innovative Channel Manager, Booking Engine, and Property Management System. The solutions facilitate effortless connections to OTAs, streamline booking processes, and offer real-time updates on all distribution channels, allowing the hotel chain to stay ahead of the competition, drive occupancy rates, and optimise revenue management.
STAAH’s insights based on data will also enable the staff to monitor performance, see market trends, and make smart decisions that better both profitability and guest satisfaction.
Key Features of STAAH’s Solution
“Our easy-to-use system, broad network, and easy-to-navigate interface were all major considerations for Kolahoi Green to choose us as their partner for a streamlined booking and distribution system. We are excited for the group to begin the next leg of its journey of growth and expansion on the back of our solutions that will be the key to Kolahoi Green’s success in the time to come,” said Shoaib Ali – National Sales Head, STAAH.
