Grand Mercure Bangalore announces the appointment of Parag Shah as its new General Manager. Shah brings with him over two decades of rich and diverse experience in the hospitality industry, including more than ten years with Accor, where he has successfully led and contributed to iconic brands such as Raffles, Fairmont, Sofitel, Novotel, and Mercure.
A proven leader with award-winning impact
Prior to this appointment, he served as General Manager at Mercure Hyderabad KCP, where he played a pivotal role in driving operational excellence and elevating guest satisfaction. His efforts earned him multiple industry accolades, including “General Manager of the Year” by FHRAI and Accor South Asia.
A results-driven leader, Shah is known for his strategic vision, commitment to service excellence, and deep understanding of the evolving needs of today’s travellers.
A vision for elevated guest experiences
His leadership at Grand Mercure Bangalore will focus on enhancing guest experiences, driving sustainable growth, and nurturing a culture of excellence among the team.
Commenting on his new role, Shah said, “I am honored to join Grand Mercure Bangalore and look forward to working with the talented team here to further elevate the hotel’s offerings and create memorable experiences for our guests.”
