In the recent divisional announcement, Bhagwan Balani, a seasoned luxury hospitality operator with over 28 years of industry experience, is promoted as the General Manager for the iconic ITC Maratha, Luxury Collection Hotel in Mumbai.
Mumbai-native at heart and an alumnus of Bharati Vidyapeeth Institute of Catering & Management & Welingkar Institute of Management, Bhagwan has led multiple luxury hotels as General Manager for the last 10 years. He enhanced his hotel education with a major in Marketing Management as it was a subject of special interest to him. Having worked with the Leela, Hyatt and Hilton group in the past, Bhagwan’s strength lies in upholding the luxury standards of operations for discerning travellers; while pivoting the profitable business performance.
In the proven journey through five years of holding General Manager’s office with ITC Hotels in form of two major assignments namely ITC Grand Goa Resort & Spa conversion and ITC Grand Central Mumbai operations, Bhagwan will now lead the dynamic luxury team at ITC Maratha to drive the proposition of a preferred business-leisure hotel with the highest environmental stewardship LEED certification and an urban mecca for ‘Destination Dining’ in Mumbai. Â
Bhagwan will focus on steering the team to drive revenue and maintain the property’s reputation of being trusted Indian hospitality brand with 22 years of operational excellence, while ensuring guest satisfaction remain a priority for the ITC Maratha, Luxury Collection Hotel Mumbai.
