General Managers from different properties of the hospitality company attended the event and discussed key topics, including Digital Transformation, Transformational Leadership, and Cultural Transformation.
Cygnett Hotels & Resorts Founder and Managing Director, Sarbendra Sarkar, shared that the entire hospitality industry is experiencing rapid changes, and it is moving towards a concept known as ‘aggrandized hospitality.’ He emphasized that the company’s vision is driven by technology and innovation to create higher standards and expand its boundaries.
Sarkar also revealed that the company is on track with its expansion plans and will be opening 15 hotels across the country in the next 12 months, with 10 hotels currently under construction. To achieve these ambitious goals, Sarkar stressed the importance of cultural transformation and evolving work culture within the organization.
Apart from the panel discussions on the latest trends and challenges in the hospitality industry, the GM Conclave also provided an opportunity for team building for members. The event also hosted an award ceremony where the company recognized individuals who have demonstrated exceptional performance and contributed to the brand’s success over the years.
The resort is also expected to hire over 1,000 hospitality professionals as it embarks on its expansion plans. To address the issue of scouting quality manpower, the company is setting up a skill development academy called Cygnett Learning Academy that will train individuals looking to join the industry.
According to Sarkar, the Indian hospitality business is doing extremely well and recording higher ADRs, and the domestic tourism market has grown rapidly.
