Bringing the positives
“Specially abled individuals bring unique perspectives, experiences, and skills to the workplace. They can help improve customer service, create innovative solutions, and enhance team dynamics. They can also offer valuable insights into the needs and preferences of a diverse range of guests, ultimately leading to better business outcomes.”
Growth opportunity
“The industry needs to unlock the vast potential of disabled individuals in the workforce. However, this is not just a moral imperative; it is also a business imperative. Customers are increasingly seeking out businesses that prioritize social responsibility and inclusivity, and those that fail to do so risk losing out on valuable business.”
Positive impact on employee morale
“Hiring specially abled individuals can have a positive impact on employee morale. It fosters an environment of mutual respect, understanding, and camaraderie that promotes a sense of community.”
An inspiration
“One exemplary disabled individual who has thrived in the hospitality industry is Lizbah, a paralympian swimmer who works as a baker and pastry chef at Courtyard by Marriott ORR. Lizbah is an inspiration to everyone who works with her. “Individuals across the professional chain have thought to themselves, ‘if she can do it, why can’t I?’ which has acted as an infectious morale booster throughout the organization. Lizbah’s passion for her work is unparalleled, and her initiative to learn something new and take on the challenge of baking has been highly successful.
“Hence, her story demonstrates the positive impact that specially abled individuals can have on the hospitality industry, and hotels should strive to create an environment that fosters inclusivity, diversity, and community spirit.”
