Posted inOperations

Set in ‘serenity’ for discerning travelers at Hyatt Pune

In conversation with Sumit Kumar, General Manager, Hyatt Pune, where he talks about his journey at Hyatt, the general manager duties, F&B offerings at the hotel, wellness factor and more...

Sumit Kumar, General Manager, Hyatt Pune.

A highly commercial hotelier, Sumit Kumar, General Manager, Hyatt Pune begin his journey at Hyatt began in Chicago, USA with extensive training and orientation. As a General Manager, he have more than 9 years of experience with Hyatt at Hampi, Gurgaon and Pune.

He was a part of the core team to introduce and launch the brand “Hyatt Place” in India. In addition to that, he had launched 2 hotels as General Manager and I mentored the pre-opening teams at 3 other luxury hotels and resorts. He has over two decades of luxury and upscale lifestyle hotel experience with some of the finest resorts and luxury hotels in Dubai, Muscat and multiple cities in India.

As a successful hotelier, he have proven results in building and sustaining high-performance teams to deliver against the needs of guests and employees with significant productivity and profitability growth. Having worked for over a decade in the leadership role at new hotel development projects and property refurbishment, He can relate to the demands of the luxury and upscale hotels, especially in regards to quality, service, and value.

Mr Kumar opines, “I would say, Hyatt Pune is a little oasis in the middle of a concrete jungle. Our hotel USP is built around the wellness and verdure one can experience in the midst of the city. Our constant endeavor is to give an unmatched experience to our guests away from the hush push of the busy lanes and moment traffic along with global culinary experiences. Our hotel represents five elements of nature in our offerings, amenities, and architecture. Our garden suites are one of a kind in the city and are popular among returning guests.”

  • As a General Manager, what is your take on the hotel’s changing trends after the pandemic?

The pandemic was a testing time for the hospitality industry and everyone in totality. It is now behind us and we look forward to continuing to deliver.

Hyatt as a brand, the safety of our guest is our top priority and we ensure all measures. From the introduction of touchless check-in & checkout experiences to digital menus.

  • What makes Hyatt Pune different in F&B offerings compared to other properties in the vicinity?

Hyatt Pune’s service philosophy motivates to get into details and deliver efficient personalized services by customizing each experience of our guests. A humongous 21 feet waterfall in our award-winning Pan Asian restaurant Baan Tao leaves our guests mesmerized while dining. The green alfresco of Eighty-Eight and Fishbowl restaurant allows you to enjoy the heavenly combination of the cool breeze, starry night, and curated culinary offerings.

  • What are the different F&B trends followed by the hotel? Does it include mock meat?

Including Mock meat, cooking techniques like Sous vide, and bringing back old cooking traditions to offer.

Hyatt Pune is core where we have hosted city’s some of the famous and busiest themed brunches celebrating Eid, teachers’ day, friendship days and many other festivals bringing people and communities together.

Looking at the rising need for healthy and super foods, Hyatt Pune is no behind in curating special and healthy menus for our guests at our outlets.

  • How important is the incorporation of the wellness factor for the hospitality industry?

Hyatt as a brand, The wellness factor has gained a lot of importance in the current times, especially post Pan emics. People have started giving more importance to healthy living. Our wellness offers some of the oldest Ayurvedic spa therapies such as Shirodhara, Choornaswedana, Abhyangam, Kati Vasti and many more giving a peaceful and serene experience during their stay. Stay fit while away from home at our cutting-edge fitness centre, complimentary for in house guests, and equipped with the latest in cardio and strength machines, resistance bands, balls and stretching mats. Long-term spa memberships are also available. Looking at the rise, we have made many healthy inclusions in our food & beverage menu, spa, and gymnasium. Along with that, we are consistently hosting healthy outdoor activities such as yoga classes, swimming classes, and aqua aerobics in the property for residents and non-resident guests.  

  • What are the Architecture and Interior design aspects of the hotel, which the viewers would find appealing/useful?

At Hyatt Pune, every corner is worth creating a story. From the huge pictorial lobby to our tropical Swimming pool everything is picture perfect.

At Baan Tao, replete with a waterfall outdoor area to the cozy Thai-salas or Chinese pavilions serving excellent dishes, Baan Tao is your best bet for all events.

Creatively Crafted stones, water jets, waterfalls in the lobby, a humongous swimming pool, and landscaping, Thai sala representing Southeast Asian seating are some of the few faces of our property

  • What is new to offer in the upcoming days for the guests at Hyatt Pune?

Staycations – weekend getaways

We have introduced our staycation weekend packages where we are offering an exclusive staycations package with many exciting inclusions.

This dedicated staycation getaway comes with all that our guests needs to enjoy a weekend: luxurious rooms, personalized service, contemporary dining, and leisure activities. The best features of this staycation are the buffet dining experiences and the yoga sessions. One can enjoy a delicious spread of Indian, Continental, Japanese, Italian and much more at their dinner and lunch buffets. For breakfast, we assure to find the morning favorites under the same roof.

For a wholesome family getaway, Hyatt Pune is offering the best option to stay in and the memorable weekend!

Pet friendly

We excitedly welcome your travel companions, and your furry friends, whether they be dogs or cats, at Hyatt Pune.

Signature dining restaurants

Fishbowl: We have recently renovated our bar lounge with a customized menu and Choice of cocktails & mocktails. The guests will soon relish the amazing offers of Oktober fest at Fishbowl for the entire a of October.

Fishbowl hosts retro DJ nights every Wednesday with some amazing pouring house beverages With 1+1 offer.

Very soon, our guests will also enjoy the world cup on a big screen at Fishbowl while enjoying fancy cocktails and mocktails during the match.

Our enthusiastic Bar Manager Mr. Sandip is mesmerizing our guests everyday with customized fancy drinks on the go.

Baan Tao: Custom experiences for our special guests at cinematic Baan Tao facing A humongous 21 feet waterfall gives a theatrical dining experience.

Our Thursday Street Food festival at Baan Tao is famous for Asian live food counters and following the grill-to-plate method primarily.

Highlighting our special chef’s table, Hyatt Pune is building memories everyday with families and couples by arranging a life time experience for them at our vivid Chef’s Table to celebrate their special moments and events amidst the waterfall and greenery.

Eighty-Eight: The restaurant is offering the best brunches in the town with complimentary pool access, and delectable live food counters ranging from local food to Korean grills with live music exactly compliments the ambiance.

Our Maharaj ki Thali at Eighty Eight is also a game changer for the guests looks at having authentic Rajasthani food specially crafted by our Chef Kanhaiyya.

Diwali hampers

Soon our guests will also enjoy customized Diwali sweet boxes coming with a huge variety of Diwali sweets, savories, and chocolate rocks starting from an unbelievable prices coming with Hyatt’s trust and hygiene standards.