In a bid to make the hotels and restaurants more inclusive, Delhi hotels and restaurants will soon be coming up with menus designed in Braille script for the visually impaired. The move comes in the wake of recent order passed by The Delhi State Commissioner of Person with Disabilities (PWD), who has made it mandatory for almost 400 restaurants and hotels to have their menus printed in Braille for the ease of visually impaired guests.
In terms of execution of this new development, commissioner, TD Dhariyal instructed the members of the Federation of Hotel and Restaurant Association of India (FHRAI) to implement the order given by the court. He stated that, “Many PwD people who visit hotels maybe alone and Braille would be very helpful. As per the Rights of Persons with Disabilities Act, 2016 access to public services is mandatory.”
The order also highlighted that the Ministry of Tourism should put together the relevant provisions/requirements/measurement and designs for various facilities in the hotels and restaurants irrespective of their category in a smaller booklet by extracting the same from the Harmonised Guidelines. Besides, it also stated that the smaller booklet should be uploaded in the website of Ministry of Tourism, FHRAI and each hotel and restaurant and appropriate directives should be issued to every hotel and restaurant owner to ensure compliance with the provisions of the Act.
