Iconiqa Hotel announces the appointment of Shibani Malhotra as the General Manager of Iconiqa – Mumbai International Airport, the brand’s first-of-its-kind flagship property introducing a unique Unhotel experience.
20+ years in hospitality have honed Shibani’s commercial and operational mastery. She leads with energy, vision, and a relentless commitment to elevated guest experiences. Her Marriott legacy adds strength to Iconiqa Hotel’s journey ahead.
Leading Iconiqa’s experiential flagship
In her current role, Shibani is at the helm of the operations of the 291-key Iconiqa Mumbai, featuring four bars, two restaurants, five versatile event spaces, and The Bombay Swim Club — the city’s first rooftop day club. Iconiqa’s positioning as India’s most forward-thinking experiential hospitality brand is built on immersive design, intuitive technology, and emotional connection.
Arjun Baljee, Founder of Iconiqa Hotels and Resorts, shared: “Iconiqa was created to challenge the traditional idea of a hotel. Shibani’s leadership, vision, and passion for personalized guest experiences align perfectly with Iconiqa’s brand ethos. Her plethora of experience in managing domestic and international hospitality chains and her instinct for modern hospitality make her the ideal leader for our flagship. We are thrilled to have her lead this chapter as Iconiqa shapes a new generation of Indian hospitality.”
Iconiqa’s “Un-Hotel” philosophy
Iconiqa introduces India’s first Un-Hotel concept — a redefined hospitality experience that replaces rigidity with creativity. From a 24/7 WhatsApp Concierge, to Asia’s first in-room Smart Laundry Closet, AI-integrated wellness zones, immersive F&B programs, and a contemporary design approach, Iconiqa delivers a refreshing new narrative for the modern, culture-forward traveller.
Excited to bring the brand to life, Shibani Malhotra says, “Iconiqa Mumbai is more than a hotel – it embodies lifestyle and touches a traveler’s instinct of ‘belong’. Her endeavor alongside her team is to usher a guest to the property and make memories, excellence served daily, echoing Iconiqa’s ‘Un-Hotel’ philosophy to life.”
