Mercure Lucknow Gomti Nagar announce the appointment of three seasoned professionals to lead significant departments in its continued pursuit of service excellence and operational efficiency.
Anurag Kumar joins as Director of Sales
Mercure Lucknow Gomti Nagar announces the appointment of Anurag Kumar as Director of Sales. With over a decade of extensive experience in hospitality sales, Anurag brings expertise in national account management, strategic business development, and revenue generation for leading hotel brands.
An accomplished sales professional, Anurag began his career with The Balmoral, a Rocco Forte Hotel in Edinburgh, gaining valuable international exposure across Food & Beverage and Sales operations. He later joined Jaypee Hotel Group, followed by Royal Orchid Hotels, Sarovar Hotels, and most recently, ITC Hotels, where he served as National Sales and Unit Sales Head.
Gautam Kunal appointed Food & Beverage Manager
Gautam Kunal joins Mercure Lucknow as Food & Beverage Manager, bringing over 14 years of rich experience in the hospitality industry across leading hotel brands in India and abroad.
Gautam’s career with Hyatt Hotels spans multiple leadership roles. Known for his strategic approach to operations and people management, Gautam blends creativity, precision, and a deep commitment to service excellence, making him a perfect fit for Mercure Lucknow’s vision.
Subash Chandra Dhal takes charge as Security Manager
Mercure Lucknow announces the appointment of Subash Chandra Dhal as Security Manager, bringing over 19 years of experience in safety, security, and crisis management across India’s top hotel brands.
Subash has led security operations in renowned chains including Taj Hotels, The Leela, Hyatt, Novotel, Mercure, Grand Mercure, and ibis. His expertise spans security systems management, event safety, VVIP movement planning, crisis management, and emergency response, ensuring a secure and seamless experience for guests.
Leadership perspective
Speaking on the appointments, Amit Kapoor, General Manager of Mercure Lucknow, said: “We are thrilled to welcome such talented professionals to our leadership team. Their collective experience and dedication will be instrumental in achieving our vision of delivering unparalleled guest satisfaction and operational excellence.”
