Posted inOperations

My Menu challenges industry giants with free reservation platform

No fees, just bookings - My Menu launches free reservation system.

My Menu

My Menu Launches Free Commission-Free Reservations

My Menu, the global restaurant technology platform serving 4,500+ restaurants and 600+ hotels in 70 countries, has announced the launch of its commission-free reservations and table management system. Offered entirely free to 5,000 restaurants worldwide, this bold move disrupts an industry dominated by high-fee platforms where independent and mid-sized restaurants often struggle under commission costs.

A Move to Support the Industry

With the new system, selected restaurants can manage bookings, optimize table turnover, reduce no-shows, and build guest loyaltyโ€”without paying a single fee. More than a product launch, this initiative reflects My Menuโ€™s commitment to giving back to the industry that helped it grow.

Learning from the Pandemic

โ€œDuring the COVID-19 pandemic, we offered free contactless menus to keep restaurants and their staff safe,โ€ said Abhishek Bose, CEO & Founder of My Menu. โ€œThat goodwill took us from 300 to more than 4,500 restaurant clients worldwide. Today, as restaurants face rising costs, labor shortages, and the pressure to bring in more guests, weโ€™re stepping in again to help, this time with reservations.โ€

Whatโ€™s Included for Restaurants

  • Commission-Free Reservations: Seamless integration with Google, Swiggy, and EazyDiner
  • Advanced Table Management: Smart tools to optimize seating and potentially double covers per meal period
  • Guest CRM & Marketing: Personalization and data-driven loyalty building
  • Full Support: Free setup, installation, and remote training
  • Sustainability Tie-In: A tree planted in the My Menu Forest for every partner restaurant

Who Qualifies?

Casual dining and full-service restaurants operating at least two meal periods (like lunch and dinner) qualify. Quick-service restaurants generally do not, since they rarely rely on table bookings.

A Community-First Approach

โ€œThis is about more than technology,โ€ added Bose. โ€œWe owe our success to the restaurant community, and itโ€™s only fitting that we help them thrive in return. The more restaurants succeed, the more the entire dining ecosystem wins.โ€