Golden Tulip Hotels and Resorts has promoted Shashi Razdan as Director Operations & Commercial – South East Asia. He will be responsible for performance of the brand’s 25 hotels in South East Asia and will collaborate with function specialists to review property performance and drive business execution throughout the region. He would also play a key role in driving guest experience through delivery programmes, global operations initiatives of managed and franchised hotels, planning and development of promotional strategies, managing and mentoring the sales and marketing team, implementing revenue generating measures and driving hotel performance.
In his previous role at Golden Tulip Hotels & Resorts as area director-sales and marketing, Razdan worked on increasing the overall sales and revenue for the brand in corporate and leisure segment, increased the brand footprints on digital platforms, generated awareness about brand through integrated marketing and PR channels, looked after budgeting and forecasting, sales target revenue and distribution, setting up of new projects, identification and development of new product/business opportunities.
In his 24-year career in the hospitality sector, Razdan has worked with brands like IHG, Crowne Plaza, The Imperial Delhi, Orchid & The Oberoi New Delhi. His key focus areas has been on hotel operations, sales, guest service delivery and owner management.
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