Gautam Ahlawat joined Lemon Tree Hotel, Udyog Vihar in 2012 as assistant manager-HR and presently heads the HR team for Red Fox Hotel, Delhi Airport. Effective at utilising alternate manpower, he has made a considerable impact on reducing attrition and retaining talent. At the hotel he maintains a healthy staff ratio of 1:0.87 including 16.5 percent differently-abled employees. An advocate of the ‘stay fit initiative’, he ensures employees maintain a good work-life balance.
He organised several cross-training programs so that associates have a strong support system during peak occupancy and operational exigencies. Even heads of departments are moved across divisions i.e. front office, food and beverage service and production, housekeeping, sales and also the back of the house functions to improve their understanding of different departments and develop into ‘holistic hoteliers
