COVID-19 accelerated digitisation in travel and tourism industry, which is expected to grow at 8% CAGR from 2022 to 2025
Online travel agents (OTAs)
Posted inBusiness
Intelligent use of data intelligence solutions
Hoteliers need to leverage technology to accurately predict upcoming demand and maintain a competitive and profitable business in light of changing trends
Posted inBusiness
Direct booking providers will have ‘window of opportunity’ in post-pandemic travel
OTAs dominate the online travel market space, but the lack of efficient refund policies in place has been one of the greatest areas of concern during COVID-19