Experts from the sector share their views on how technology has been the biggest game changer, and how it's taking over the hospitality industry
November issue
Posted inOperations
Breaking stereotypes
Ranju Alex, Area Vice President - South Asia, Marriott International, is leading several initiatives, including women empowerment, diversity inclusion, sustainability and new business models. In this exclusive interview, she sheds light on the principles that define the company and its journey ahead.
Posted inOperations
An amalgamation of service and dharma
Madhav Sehgal, General Manager, The Leela Palace Bengaluru, talks about the hotel being a world on its own, ranging from its values, architecture and delicate delicacies to giving out a magical experience to their guests.