The hospitality industry has been noticing the increasing importance of customer service and cleanliness post-pandemic. Royal Orchid, Convin.ai, and Freudenberg Gala share their insights on the same.
Convin
Posted inBusiness
Convin launches assisted selling platform that improves booking rates for hospitality firms
Using the new platform not only can new agents be ramped up in one-third of the time but uncover winning trends, which leads to 25-30% improved bookings and 30% increase in CSAT