Industry bodies need to be more proactive in ensuring that customers’ rights arecommunicated and dealt with effectively
consumer confidence
Posted inBusiness
‘Negative-Only’ flights elevate consumer confidence and increase tourism during holiday seasons, says GlobalData
Customers in India are postponing their travel plans as they are concerned about getting infected by the virus in the closed environment of an aircraft cabin. If airlines offer rapid antigen tests at the airport and ensure that only those who have tested negative are allowed to board, it will help in elevating the consumer confidence.