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Home » Amit Madhan

Amit Madhan

Posted inBusiness

Leveraging AI-based Personalization to Redefine Customer Experience in the Travel industry

by Amit Madhan, President and Group Head, Information Technology and eBusiness, Thomas Cook (India) Ltd. and SOTCMay 3, 2022May 3, 2022

From automated messages to visual search, AI allows companies to better support their customers needs at more touchpoints along their journey

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