Rishi Kapoor’s appointment will significantly strengthen Collinson’s transformation capability, with a responsibility for driving a cohesive approach to overall business change, including supporting on existing transformation programmes across product, data, and technology.
Joining from British Airways, Rishi has over 25 years experience of leading business transformation teams. He recently concluded a four-year secondment at the oneworld Alliance as Chief Transformation Officer, where he led its Digital, Customer Experience, Commercial and Member Services functions, playing an instrumental role in developing its branded lounge and loyalty upgrade propositions.
“We are delighted to welcome an individual of Rishi’s calibre to the Collinson family. He joins us with extensive experience and expertise within the travel sector and will be key to accelerating our vision to create the world’s most valued travel ecosystem,” said Christopher Evans, CEO, Collinson.
“Rishi joins us at an exciting time in our company’s journey where we look to power the next phase of our growth. He becomes the most recent addition of a newly structured leadership team, created to enhance our commercial agility, operational efficiency and ultimately helping us to deliver excellence in proposition and service offering to our customers, clients, and partners.”
