Budget carrier IndiGo on January 9 said it is waiving off ticket re-scheduling fee for bookings till the end of this month. It took this decision considering the disruption caused by the contagious Omicron variant of COVID-19.
“Owing to the increasing number of Omicron infections, large numbers of IndiGo customers are changing their travel plans. In response to customer needs, IndiGo is waiving change fees and is offering free changes for all new and existing bookings made up to 31st January, for flights up to 31st March 2022,” IndiGo said.
Due to the reduced demand, the airline said it would also be selectively withdrawing some of its flights from service. “We anticipate that around 20 percent of our current scheduled operations will be withdrawn from service,” it said.
