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Travel agency Thomas Cook (India) Ltd. and its group company, SOTC Travel Ltd., have partnered with ICMR accredited medical centres pan India, to offer seamless, end-to-end COVID-negative certification services. This initiative is an extension of the Thomas Cook & SOTC Assured Safe Travel Program in partnership with Apollo Clinics. Through this service, the travel agency will ensure that the travellers receive the report results within 24 to 48 hours.
The Thomas Cook & SOTC COVID-negative certification services include: assistance on requirements/procedures for COVID testing via ICMR accredited centres, information on multiple locations / options available for the test, scheduling appointment for the test pan India. The service will also enable travellers to make payments to the medical centre on their behalf, facilitate necessary coordination between customer and medical centre for end-to-end process along with contactless receipt of test reports via email.
Rajeev Kale, President & Country Head – Holidays, MICE, Visa, Thomas Cook (India) Ltd. said, “In yet another pioneering initiative to support our customers during these challenging times, we are delighted to announce our tie-up with renowned ICMR accredited medical centres to manage a smooth and seamless end-to-end process with contactless COVID-negative certification services – across India.”
He added, “Our expertise ensures that we manage all the complexities of the process seamlessly – be it the specific formats, differing time frames required by each authority and coordination between the medical centres – to deliver a delightful, hassle-free experience for all our customers.”
Daniel D’souza, President & Country Head, Leisure, SOTC Travel said “As hygiene and safety have become vital factors for Indian travellers, our priority has been to ensure that our customers feel safe and comfortable while traveling with us. In aiming to ensure health and safety for travellers, we are pleased to associate with ICMR accredited labs across India to provide a first of its kind contactless COVID-negative certification. This would certainly go a long way in easing the current concerns of travellers and build trust and confidence. The seamless, end to end COVID-negative certification services, guarantee the necessary sanitary measures and will assure travellers of hygiene standards thus rebuilding confidence in a hassle-free journey for all our customers.”
How to avail this service?
Travellers can avail this service with this 2 step process:
1. Contact Thomas Cook/SOTC: online via thomascook.in/ sotc.in; email covidcert@tcvsil.com or call 9321582599 (9 am – 6.30 pm, Monday – Saturday)
2. Select your preference of lab visit or home service and a date-time basis the specific certification requirement (48 – 96 hours prior departure basis country / organisation protocols).
