TripAdvisor, GetYourGuide and Skyscanner emerged as the most mentioned companies among travel and tourism influencer discussions on Twitter during the third quarter (Q3) of 2020, according to GlobalData, a leading data and analytics company.
Nishad, Influencer Analyst at GlobalData, comments: “The discussions related to TripAdvisor revealed that safe travel has assumed greater significance during the COVID-19 pandemic and domestic travel, road trips and outdoor adventures rocketed up as many travelers now prefer to explore less crowded destinations.”
Among trends, ‘hotel’ emerged as the most mentioned trend by travel and tourism influencers, followed by ‘destinations’ and ‘family-travel’ on Twitter, reveals GlobalData.
The discussions on ‘hotel’ revealed that robotic technology has become one of the trending technologies in hospitality industry to improve customer service by offering safe touchless experience to make travelers COVID-19-secure during hotel stays. During the pandemic, ‘Hotel Trio in Healdsburg’ attracted travelers with its robot ‘Rosé’ offering services like cleaning and contactless deliveries.
