Sheraton Grand Bengaluru Whitefield Hotel & Convention Center welcomes Ena Roy as the new Director of Operations. With over 21 years of experience in leading hospitality brands like ITC Hotels and Hyatt Hotels, Ena is a seasoned professional known for her expertise in managing hotel room operations. Her appointment strengthens the hotel’s leadership team, highlighting its commitment to providing exceptional guest experiences.
Ena commenced her career at Oberoi’s Amarvillas in the housekeeping department. She has been instrumental in the pre-opening and operational management of prestigious luxury brands such as Grand Hyatt, Park Hyatt, and Four Seasons. In her most recent role as Director of Rooms at Four Seasons Hotel Mumbai, Ena played a vital role in the phased renovation of the hotel. She meticulously oversaw recruitment and training while ensuring the seamless operation of the Front Office, Concierge, Housekeeping, and Spa.
Commenting on her new role, she expresses her enthusiasm, stating, “I am extremely delighted to explore the vibrant city of Bengaluru. Joining Marriott Hotels excites me, and I am eager to enhance my hospitality skills by embracing Marriott’s core values: Be inspired, Be empowered, and Be you.”
On her appointment, Sanjay Gupta, General Manager of Sheraton Grand Bengaluru Whitefield Hotel & Convention Center, commented, “We are pleased to welcome Ena Roy to our team. With her substantial experience in the hospitality industry, Ena will be an invaluable addition, overseeing our business expansion plans and spearheading new campaigns to ensure long-term growth for our hotel.”
