With a strategic intent to capitalize on the high potential and bring the best of both destinations, the Companies’ Readymade Holidays are carefully designed by experts based on years of experience and customer feedback.
The portfolio offers an optimal mix of value including best deals, non-standard/handpicked experiences that appeal to segments from Gen Z to Gen S (seniors) – with special focus on families and honeymooners/couples.
The product range offers a seamless, instant book and buy process available via the Companies’ self-booking tools – apps and portals.
Additionally, to support customers, Thomas Cook and SOTC’s omnichannel clicks & bricks model empowers customers with choice and convenience: Speaking to a call centre executive for clarifications, walking into a nearby store to consult with a holiday expert or both.
Rajeev Kale, President & Country Head – Holidays, MICE, Visa, Thomas Cook (India) Limited, said, “This special portfolio offers customers picturesque train journeys, premium accommodation, and unique experiences. All products are ready-to-book with confirmed inventory and our promise of guaranteed best prices. Food is a crucial aspect for Indians, and thus the locations of hotels and apartments have been chosen with care with easy access to Indian restaurants.”
