The integration will provide ‘Cancel For Any Reason’ (CFAR) travel protection, offering MakeMyTrip’s customers added convenience, security, and comfort.
With a single API call, this partnership aims to give global travelers peace of mind by embedding protection that removes the pain points associated with claims on policies that are otherwise applicable for restricted reasons only.
“We are excited to help MakeMyTrip embed end-to-end protection that’s fit for the times,” said Barney Pierce, SVP, Strategic Partnerships, APAC for Cover Genius. “Our unmatched post-claims NPS of +65‡ will enable MakeMyTrip to offer its customers an automated, customer-centric claims experience. The CFAR feature enables travelers to book their tickets whenever they wish and makes it easier for them to cancel their reservation for an immediate refund, with no questions asked.”
