The recently launched ‘The Westin Goa’ appointed Devidyuti Ghosh as their Director of Rooms. An experienced professional with a broad spectrum of knowledge, Ghosh will be responsible for the overall functioning of the 171 rooms, recruitment, and training.
Known to be a stickler for perfection, Ghosh will also lead operations for the front office, housekeeping, recreation, the spa, and health club. From engaging with the hotel leadership, driving guest satisfaction consistently, to liaising with revenue, sales and marketing and implementing strategies, driving loyalty program benefits, setting targets and overseeing the executive lounge operations and loyalty, Ghosh will spearhead it all.
Previously, Devidyuti was a part of the Asia Pacific team responsible for integration of Legacy Starwood Hotels, and had groomed their leadership teams to take on Marriott specific knowhow on audits, brand standards and technical requirement.
Prior to this, she was associated with JW Marriott Kolkata and Mumbai, where she was responsible for the front office and the hotel rooms.
Over the years, she has also won several accolades like ‘Hotelier India’s award for best Director of Rooms in Luxury Hotels for 2019’, ‘Conde Nast Traveller Readers Travel Awards 2019 for Best Spa In an Indian Hotel – 1st Runner Up’, the ‘MD’s Club award from Taj Hotels, Resorts & Palaces for exceptional performance in 2012-2013’ to name a few.
