Nilesh Singh is a dynamic professional with nearly 12 years of extensive experience in Operations Management, Guest / Client Servicing, Food and Beverage across the hospitality industry. Proven track record of developing operational policies/ norms, systems and controls, motivational schemes and customer service standards. Significantly improved organizational effectiveness, business and image via customer and market focused strategy development.
Committed to a visionary, hands-on, innovative, results and guest-oriented approach. Excellent interpersonal, communication, team building and management skills with extensive experience in recruitment, training and development of the workforce. Hands on Experience in Pre-opening and Project Management. Very comfortable in fast paced, high stressed situations requiring attention to detail and also had worked with prominent brand in India like ITC Grand Chola, The Leela Palace and Sterlings Mac Hotel
