Posted inBusiness

Amid coronavirus crisis, Marriott International waives cancellation fees across Asia

This is applicable to guest reservations at hotels in China, Hong Kong, Macau and Taiwan

Amid coronavirus crisis, Marriott International waives cancellation fees across Asia

The emergence of the coronavirus that originated in the central Chinese city of Wuhan  has had far-reaching ramifications on the world.The impact on travel to and from China has been devastating. Hotel owners and operators are following the lead of the Centers for Disease Control and Prevention and World Health Organisation and are helping people in ways they can. 

Marriott International, in this instance, has announced that it would waive cancellation fees for hotel stays through February 29, 2020. This statement comes with regards to its operations in China during the novel coronavirus crisis.

The statement said: “We are closely monitoring the Centers for Disease Control and Prevention and World Health Organization’s statements regarding the novel coronavirus (2019-nCoV) cases and following the guidelines from these agencies and the local health departments.“

The compensation will be applied to guest reservations at hotels in China, Hong Kong, Macau and Taiwan. Guests from those countries travelling outbound to other Marriott properties around the world will also be eligible.

The statement came shortly after airports around the Gulf announced mandatory screenings of all passengers arriving from China.

Ronan Fearon, General Manager, JW Marriott Bengaluru Prestige Golfshire; Uzma Irfan, Director of Corporate Communications - Prestige Group; Anuradha Venkatachalam, Captain (Hotel Manager), Moxy Bengaluru Airport Prestige Tech Cloud; Rezwan Razack, Managing Director, Prestige Group; Irfan Razack, Chairman and Managing Director, Prestige Group; Zaid Sadiq, Executive Director - Liaison & Hospitality, Noaman Razack, Director Prestige Group; Ranju Alex, Area Vice President- South Asia, Marriott International; Suresh Singaravelu, Executive Director - Retail, Hospitality & Business Expansion
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